FAQ

Listed below are some examples of questions most frequently asked about our employment and training services. Although examples of answers are supplied, if you have any additional queries or concerns, or your particular question isn’t covered here, please do not hesitate to contact us.

What Is Nevis Training Ltd?

Nevis Training aims to provide training and employment opportunities for local individuals in a wide range of occupational areas.

Where can I get training or assessment?

Nevis Training Ltd offers a wide range of practical and relevant courses in Food Hygiene, HACCP, Health and Safety, Road Haulage and First Aid. All training is through registered and approved training providers and centres.

Can I get funding for my training?

Each region operates different funding priorities.
Learning and Skills Council (LSC) has local LSC offices to provide more information.

ILA Scotland is a Scottish Executive scheme which helps you pay for learning that you can do at a time, place, pace and in a way to suit you. 

Learn Direct offer information on finding the right training and development opportunities.

What age do I have to be? Am I too old for training?

Nevis Training Ltd provides private training for people of any age, and in a comprehensive range of courses. Jobcentre referrals are for people who are available for and actively seeking work from age 18 to 60 years old.

Jobs
Can you help me look for work?

We are here to help you. We work together with JobCentrePlus to help local individuals find employment opportunities, by providing individual job seeking advice and help with finding vacancies. We also network with local employers and recruitment agencies on a regular basis in order to source vacancies in the area.

How do I contact my local Job Centre?

You can find the address and telephone number of your Jobcentre or Jobcentre Plus local office here. Alternatively, Please contact Jobseeker Direct by telephone on 0845 6060 234 (Textphone 0845 6055 255).

I do not have a current CV – can you help me make one?

Nevis Training offer a CV Service and can help you to design and compose your CV. All you need to provide is your past employment details and a list of any qualifications or training that you have had.

Can you give me further information about a job I’ve seen advertised?

Once you have been referred to us, we can assist you with various different ways of finding work including job searches online and in local newspapers.

Benefits
What benefits am I entitled to and how do I claim them?

To enquire about, or apply for, benefits you should contact your local social security, Jobcentre or Jobcentre Plus office. You can find the address and telephone number for your local office here.

I have been made redundant - what should I do?

You need to contact your local Jobcentre / Jobcentre Plus office for advice, by telephone or in person, as soon as possible. You may be eligible for Jobseekers Allowance, which is the benefit paid to people who are available, and actively seeking work. You will also receive assistance with your search for a new job.

I’ve made a claim to benefit but haven’t heard anything yet - what should I do?

You should contact, by telephone or in person, a member of staff at the JobCentre office at which you made your claim to find out what is happening, and if there is anything you can do to help speed up the process. They will be able to check the relevant computer system(s) and determine the cause of the delay. They will also advise you what to do next.

Miscellaneous
How do I apply for a national insurance number?

Further information about National Insurance Numbers and the application process can be found on the NI Number section of the DWP website.

How do I change my name, address and other details on my National Insurance records?

Please telephone the National Insurance Registration Helpline on 0845 915 7006.

I can’t find my National Insurance number or have lost my card – what do I do?

First check on official papers such as pay-slips, tax returns, official correspondence to see if the number is written there. If you still can’t find it, please contact the National Insurance Registration Helpline on 0845 915 7006 and ask for a 'Letter of Confirmation' of your National Insurance number.

Job Search
How do I search for a job using the internet?

Searching for jobs is a straightforward process. There are a variety of stages available to narrow down or refine your search to find the most suitable jobs.

How does the Keyword Search on jobsites work?

The word(s) entered into the Keyword Search text box are matched against words held in the Job Title and Job Description fields. Use keywords and terms that reflect your skills and job requirements to find jobs suitable for you. The search engine will match against all jobs containing any of your search words or terms in their title and description, which match the location you have specified. The search function is phonetic and searches for words that sound alike. This can sometimes produce some unexpected results.

How do I refine my search?

Using more job categories or locations is likely to return a longer list. If your search returns too many job results or the list is too general, you can perform a new search using fewer job categories or locations, or change your existing search.

Once you have got a results list, simply click on the Refine Search option and you can then change all or some of your search information. Your search results will then be prioritised based on your new selections.

I'm getting either too many, too few or simply the wrong jobs returned to me. What should I do?

There are a number of things you can do to ensure all relevant jobs are returned:

If you are looking for jobs that do not appear to fit into a particular category, then use the Keyword Search. Simply enter a particular word or words likely to be found in the job details you are looking for.

If too many jobs are returned in your search then try the Refine Search option, which allows you to change all or some of your search information. Your search results will then be prioritised based on your new selections.

Where can I obtain information on National Minimum Wage / wage levels / working times / PAYE / NI / Pensions / holidays?

To obtain information on National Minimum Wage/wage levels/working times/ PAYE and holidays go to the DTI website. For information on National Insurance go to the HM Revenue & Customs website and for information on Pensions go to The Pension Service website.

Disabilities
I have a disability and I’m having difficulty finding work. Where can I get some help?

Contact your Jobcentre Plus and ask to make an appointment with the Disability Employment Adviser (DEA). The DEA can discuss your employment situation with you and agree the most appropriate type of support to assist you into employment.

Should I declare my disability to an employer when applying for jobs?

Under the Disability Discrimination Act, it is unlawful for employers to discriminate against disabled people in their recruitment and selection procedures. Whilst it isn’t unlawful to ask questions about health or disability on an application form, or to issue a separate health questionnaire, it is unlawful to use the responses in a discriminatory way. Discuss this with a Disability Employment Adviser who will be able to give advice on the best way to explain your suitability for a job and stress your abilities in any job applications you make.